Claustro AI is the front-desk operations partner for medical aesthetic practices that want to grow without losing the quality that got them here. Every call answered. Every booking captured. Every patient followed up. 24 hours a day, in English and Spanish.
None of these problems are your team's fault. They're structural. And every one of them is fixable with the right operations partner.
When a prospective patient calls after hours or while your team is treating someone — they hang up and book elsewhere. That's a $400-$1,200 consultation gone forever.
Avg. $6,000-$12,000/mo in lost leadsA clinic doing 15 appointments daily at 18% no-show rate loses $10,000+ monthly — every month. Most owners don't realize the full number until they see it calculated.
$8,000-$15,000/mo in no-show lossesThe average med spa patient returns every 60-90 days — but only if reminded. Without reactivation, patients who loved you drift to whoever reaches out first.
A meaningful share of your database is reactivatableLunch breaks, busy floors, evenings, weekends. Every uncovered window is a window for patients to slip away. No human can be available 24/7. Your phone line can.
68% of bookings happen outside 9-5Claustro AI is built for established medical aesthetic practices — typically operating with a licensed provider, doing meaningful call volume, with real revenue at stake when phones go unanswered. If you're a solo practitioner booking a handful of clients a week, this isn't the right fit yet. If your team is regularly in treatment rooms while the phone rings, your no-show rate is hurting, or your patient list isn't being worked — this is for you.
Implementation typically takes 30 to 60 days, fully managed by us. We learn your practice, integrate with your existing PMS, and build an agent that sounds like your clinic — not a generic bot.
We learn your practice, your PMS, your team, your patient base. We decide together whether we're the right partner. No pressure, no upsell.
We build your custom agent, integrate with Mindbody, Vagaro, or your existing scheduler, train your team, and handle every detail. You stay focused on patients.
You go live with a real working relationship. Quarterly reviews, continuous optimization, and a team that actually picks up when you call us.
Every call answered in under 3 rings — any time of day. Booking, rescheduling, FAQ, live transfer. No voicemail. No missed consultations.
Mindbody, Vagaro, and other major platforms. Sync-decoupled option for practices whose PMS doesn't have an open API. Books, reschedules, and cancels against your real availability. No double-bookings.
Native handling of English and Spanish callers with automatic language switching. Critical for California markets.
Every confirmed booking triggers an automatic confirmation text. Dramatically reduces no-shows compared to email-only confirmations.
Outbound recovery sequences and patient recall campaigns. Recovers revenue you'd otherwise lose to silent no-shows.
The AI never improvises clinical recommendations. Questions about treatments route to consultation booking with your provider — by design.
Signed BAA with every client. HIPAA-eligible infrastructure. California 2026 regulatory alignment. See our full compliance posture →
Not a software relationship. A managed service relationship. We measure what's working with you and adjust.
Our live demo line runs 24/7. Call it, ask anything, try to trip it up. What you experience is exactly what your patients would experience.
Live demo line · Any time, any day
Every tier includes signed BAA, full HIPAA-eligible infrastructure, all four pillars (AI front desk, lead response, Instagram, dashboard), and white-glove implementation. Tiers differ by SLA, compliance service depth, and location count — not features. Monthly billing in advance, setup fee at contract execution.
+ $2,000 one-time setup
Solo practitioners & single-location clinics, 1–3 providers
+ $3,000 one-time setup
Established growing practices, single location
+ $5,000 setup · + $750/mo per additional location
2+ locations, chains, DSO-style operators
All tiers include the full four-pillar stack. What differs across tiers is SLA speed, compliance service depth, and location coverage. Pricing benchmarked against an unbundled tool stack ($3,800–$8,400/mo sum-of-parts) and in-house bilingual staff replacement ($4,500–$9,000/mo loaded).
You don't need another piece of software. You need a partner who actually runs the front-desk function with you. Quarterly reviews, ongoing optimization, real working relationship.
Generic voice AI vendors treat every industry the same. We don't. We understand the operations, the compliance reality, and the patient psychology unique to medical aesthetic practices.
English and Spanish — native, with automatic language switching. In California markets, a bilingual front desk isn't a luxury. It's table stakes.
Claustro AI is built and run by a founder with seven years in B2B sales — real estate, SMB, and SaaS — who spent his early career inside the operational reality of service businesses. Medical aesthetics wasn't picked at random. It was picked because the operational stakes are high, the regulatory environment is real, and the existing voice AI vendors are mostly treating it like another vertical. This is the foundation of an operations company purpose-built for healthcare-adjacent practices that take their work seriously. Run by a person who picks up the phone when something needs attention.
Call the live demo line and hear what your clinic could sound like. Then decide.