AI Front Desk for Medical Aesthetic Practices

The call you missed at 7pm
booked somewhere else.

You were in a treatment room. Or it was Sunday. Or your front desk was already on the other line. The patient didn't leave a voicemail — almost nobody does. They just called the next place. Claustro AI answers every call for your practice, day or night, in English and Spanish. It books the appointment, puts it on your schedule, and texts you what happened.

It's a real AI receptionist. Call it right now and try to trip it up.

Answers 24/7
English & Spanish
Built for medical practices
24/7
your phone answered, no matter the hour
New booking confirmed Botox consult — Tuesday 10am · booked at 11:47pm
Just now
The real problem

Your front desk is excellent. It just can't be in two places at once.

None of this is your team's fault. It's structural. A person can answer one call at a time, during the hours they're there.

The after-hours caller

Most people looking at Botox or filler are researching at night, after work, on their couch. Your phone rings at 8:40pm and nobody's there.

The mid-treatment call

Your front desk is checking someone out, or helping a patient in the room. The phone rings twice and stops.

The patient who drifted

Someone who loved you three months ago is due back. Nobody called. They booked with whoever posted an ad in their feed.

The no-show

No confirmation went out. They forgot. That's an empty chair you already paid for.

Who this is built for

This is built for practices with real call volume. If you've got a licensed provider, a full appointment book, and a phone that rings while your team is busy — this is for you. If you're a solo esthetician booking a handful of appointments a week, it isn't. You'd be paying for capacity you don't need. We'll tell you that on the call rather than sell you anyway.

How it works

We're not handing you software.
We run this with you.

Setup takes 30 to 60 days. We're not a 48-hour drop-in.

01

A 30-minute conversation

We learn how your practice actually works — your services, your hours, how you like patients spoken to. We decide together if this is a fit.

02

We build your receptionist

Not a generic bot with your name on it. We train it on your services, your pricing rules, your policies, your tone. We handle every piece of the setup.

03

You go live, and we stay

You get a real working relationship, not a login. When something needs adjusting, you call us and a person picks up.

What it does

Everything your front desk should do.
Without the limits humans have.

Live today

Answers every call, 24/7

Booking, rescheduling, cancellations, and the questions your front desk answers forty times a day. In English and Spanish.

Live today

Books straight onto your schedule

It checks real availability before it offers a time. No double-bookings, no "let me check and call you back."

Live today

Knows where to stop

When someone asks "how many units do I need" or "is this right for my skin," it doesn't guess. It books them a consult with your provider. That boundary is built in and can't be talked around.

Live today

Shows you what happened

A dashboard with every call, every booking, and every message taken. Plus an email the moment a booking comes in.

Live today

Works with the scheduler you already have

We don't ask you to switch systems. Today that means a quick daily sync — about five minutes for your team. Direct connections to Boulevard, Mindbody, and Vagaro are in development.

In development

Text messaging

Appointment confirmations and reminders from your own dedicated number. Live about three weeks after you sign; the delay is carrier registration, and we handle all of it.

In development

Instagram DMs

The same receptionist answering the messages that come through your Instagram.

In development

Patient reactivation

Bringing back the patients who haven't been in for six months.

We're telling you what's finished and what isn't. That's also why the founding price is what it is — see below.

Hear it for yourself

Don't take our word for it.
Call it.

Our demo line runs 24 hours a day. Call it, book an appointment, try to confuse it, ask it something clinical and watch it refuse to answer. What you hear is what your patients would hear.

(951) 418-2579

Live demo line · Any time, any day

Prefer text?

Get demo details by SMS.

We'll text you demo info and follow up on your inquiry — only when you ask, only what you asked for.

Set up SMS demo →
Pricing

Three tiers.
Same foundation, different depth.

Every tier includes the same privacy protections and the same core service. What changes is how much support you get and how many locations you're running.

Practice
$1,997/mo

+ $2,000 one-time setup

Single location, 1–3 providers

  • 24/7 AI receptionist, English & Spanish
  • Booking, rescheduling, cancellations
  • Reporting dashboard
  • Signed privacy agreement (BAA) before we touch any patient information
  • Works alongside your existing scheduler
  • Text confirmations, live ~3 weeks after signing
  • Same-business-day support, founder direct
Book a call
Multi-location
$5,497/mo

+ $5,000 setup · + $750/mo per additional location

2+ locations

  • Everything in Growth
  • Per-location reporting
  • Per-location voice and tone
  • Dedicated account manager
Book a call
Founding partners

We're taking on our first five practices as founding partners: 30% off, locked for as long as you stay. In exchange, we want you in the room while we build the rest of it. Your feedback shapes what gets made next, and we'd like to tell your story when it's working.

You're paying less because some of this is still being built — with you, not at you. If you'd rather wait until everything's finished, we understand, and the price will be higher then.

Questions

The things owners ask
before they say yes.

Will it sound like a robot to my patients?
Call (951) 418-2579 and decide for yourself. That's the whole reason the number is on this page. We train it on your services, your prices, your staff names, and how you like people spoken to.
Will it replace my front desk?
No, and it shouldn't. Your team handles the people standing in front of them. This covers what they physically can't — the 9pm inquiry, the call during a treatment, the Saturday afternoon.
What if it books something wrong?
It checks your real availability before offering any time, so it can't double-book. It never invents a time — if it can't match what the patient asked for, it hands off rather than guessing.
What about patient privacy?
We sign a Business Associate Agreement with your practice before we handle any patient information — that's the agreement HIPAA requires. Every company involved in delivering the service either has one of those agreements in place or never sees patient information at all. Here's exactly how that works →
How does it handle medical questions?
It doesn't answer them. When someone asks what treatment they need or how many units, it books them a consult with your provider. That's deliberate — it's your license, not ours, and the AI is built so it can't be talked into giving clinical advice.
What booking system do I need?
The one you already have. Today your team confirms bookings once a day — about five minutes. We're building direct connections to Boulevard, Mindbody, and Vagaro. We work with your system; we don't replace it.
How long until it's live?
30 to 60 days. We build your receptionist from scratch, get the paperwork right, and train your team. Text messaging comes online about three weeks after signing because of carrier registration.
What if it isn't working?
Month to month after setup. Thirty days' notice, no penalty. The setup fee covers the build, so it isn't refundable. We return or delete your patient data when you go.
Who am I actually dealing with?
Mike Claustro. Seven years in B2B sales before this. You'll have my number, and I answer it.
Why Claustro AI

Built differently.
On purpose.

I.

An operations partner, not a vendor

You don't need another piece of software. You need a partner who actually runs the front-desk function with you. Quarterly reviews, ongoing optimization, real working relationship.

II.

Built specifically for medical aesthetics

Generic voice AI vendors treat every industry the same. We don't. We understand the operations, the compliance reality, and the patient psychology unique to medical aesthetic practices.

III.

Bilingual from day one

English and Spanish — native, with automatic language switching. In California markets, a bilingual front desk isn't a luxury. It's table stakes.

Built by an operator

A real person
behind the system.

Claustro AI is built and run by a founder with seven years in B2B sales — real estate, SMB, and SaaS — who spent his early career inside the operational reality of service businesses. Medical aesthetics wasn't picked at random. It was picked because the operational stakes are high, the regulatory environment is real, and the existing voice AI vendors are mostly treating it like another vertical. This is the foundation of an operations company purpose-built for healthcare-adjacent practices that take their work seriously. Run by a person who picks up the phone when something needs attention.

The next patient who calls after hours

What happens?

Right now they hear a ring, then nothing, then they call the next place. That doesn't have to keep happening.

Call the demo line — (951) 418-2579