Claustro AI is the AI operations team for medical aesthetic practices. Front desk that never misses a call. Lead response in under a minute. Clinical documentation handled. Signed BAA at every tier — compliance is the foundation, not an upcharge. One partner, one relationship, one invoice — instead of a dozen tools you have to figure out yourself.
None of these problems are your team's fault. They're structural. Each one needs different infrastructure to fix — which is why most practices are still leaking money even after buying point solutions.
When a prospective patient calls after hours or while your team is treating someone — they hang up and book elsewhere. That's a $400-$1,200 consultation gone forever.
Avg. $6,000-$12,000/mo in lost leads78% of patients book with the first practice that responds. Most med spas take 12-24 hours. Your Meta ads, Instagram DMs, and web forms generate leads that drift away while your team is busy.
$75K-$150K/year in lost lead conversionA clinic doing 15 appointments daily at 18% no-show rate loses $10,000+ monthly — every month. Most owners don't realize the full number until they see it calculated.
$8,000-$15,000/mo in no-show lossesEvery minute your providers spend charting is a minute they're not treating patients or in consultation. Manual documentation also creates compliance drift — late notes, missed details, inconsistency.
1-2 hours/day per provider lost to chartingClaustro AI is built for established medical aesthetic practices — typically operating with a licensed provider, doing meaningful patient volume, with real revenue at stake when operations break down. If you're a solo practitioner booking a handful of clients a week, this isn't the right fit yet. If your team is regularly in treatment rooms while leads go cold, your no-show rate is hurting, or your providers are working evenings just to finish charts — this is for you.
Implementation typically takes 30 to 60 days, fully managed by us. We learn your practice, integrate with your existing systems, and build operations that sound and behave like your clinic — not a generic AI vendor.
We learn your practice, your PMS, your team, your patient base, your operational pain points. We decide together whether we're the right partner. No pressure, no upsell.
We build your custom AI front desk, integrate with your PMS, configure your lead response and follow-up infrastructure, and handle every detail. Your team stays focused on patients.
You go live with a real working relationship. Quarterly reviews, continuous optimization, and a team that actually picks up when you call us. Services expand over time as your practice grows.
Most practices start with the front desk. Once that's working, we expand into lead response, then clinical documentation. You're not buying a tool. You're building an AI operations partnership that grows with your practice.
A 24/7 voice agent that answers every call, books into your PMS, handles FAQs, escalates when needed, and follows up missed calls with SMS. Bilingual English & Spanish. Sounds like your clinic, not a chatbot. This is where most practices start and where the immediate ROI shows up — every missed call recovered is direct revenue.
Multi-channel lead capture from Meta ads, Instagram DMs, web forms, and missed calls. Sub-60-second auto-response with booking link. Multi-touch nurture sequences customized per treatment type. No-show recovery. Dormant patient reactivation. This is where the math really compounds — most practices lose $75K-$150K per year to slow lead response alone.
Managed implementation of best-in-class clinical scribing tools, customized for medical aesthetic workflows. Templates, EHR integration, provider training, and ongoing optimization. Your providers stop spending evenings finishing charts. Documentation gets cleaner, more consistent, more compliance-defensible. Setup and ongoing management included — you don't deal with another vendor.
Premium-tier customers get custom workflow builds (specific recall sequences, automated forms, treatment-specific follow-ups) and a unified operations dashboard with monthly business reviews. The relationship grows from "AI vendor" to "AI operations team you happen to outsource."
Signed BAA at every tier — not an add-on, not an upcharge, not enterprise-gated. HIPAA-eligible infrastructure. California 2026 regulatory alignment. One compliance posture across every service in our stack. See our full compliance posture →
You don't manage another tool. We manage it for you. Quarterly business reviews. Continuous optimization. A real point of contact who answers when you call. This is the difference between buying software and hiring an AI operations team.
Our live demo line runs 24/7. Call it, ask anything, try to trip it up. What you experience is exactly what your patients would experience with our AI front desk — the entry point to the full operations partnership.
Live demo line · Any time, any day
Every tier includes signed BAA, HIPAA-eligible infrastructure, and white-glove implementation. Compliance isn't an add-on. It's the foundation. Monthly billing in advance, setup fee at contract execution.
+ $1,500 one-time setup
+ $2,500 one-time setup
+ $4,000 one-time setup
Enterprise & multi-location pricing custom-scoped. Custom AI builds: $2,500-$15,000 per project. Additional locations beyond Premium: +$500/mo each.
We're working with a small cohort of select practices to validate our service depth before scaling broader. Launch partners get preferred pricing, direct founder involvement, and significant input on what we build next. If you're an established practice that wants to be part of shaping how this works — get in touch.
Other vendors charge $297-$500/month extra for HIPAA add-ons — or gate compliance behind enterprise sales. We built compliance into the foundation. Signed BAA at every tier. One compliance posture across every service we deliver. See our compliance posture →
You don't need another piece of software. You need an AI operations team that runs your front desk, lead response, and documentation as a partnership. Quarterly reviews, ongoing optimization, real working relationship.
Generic voice AI vendors treat every industry the same. We don't. We understand the operations, the compliance reality, the patient psychology, and the regulatory environment unique to medical aesthetic practices.
Claustro AI is built and run by Mike Claustro — seven years in B2B sales across real estate, SMB, and SaaS — who spent his early career inside the operational reality of service businesses. Medical aesthetics wasn't picked at random. It was picked because the operational stakes are high, the regulatory environment is real, and the existing voice AI vendors are treating it like another vertical to commoditize. Claustro AI is the foundation of an AI operations company purpose-built for healthcare-adjacent practices that take their work seriously — starting with med spas, expanding from there. Run by a founder who picks up the phone when something needs attention.
Call the live demo line and hear what your front desk could sound like. Then let's talk about what the full operations partnership looks like for your practice.